Metavida privacy policy

1.Introduction

We are committed to safeguarding the privacy of our website visitors and service users. This policy explains how we collect, use, and protect your personal data in compliance with global privacy standards, including the General Data Protection Regulation (GDPR) in Europe.

2. Data Controller

The data controller responsible for your personal data is Metavida Portal LLC, located in Dubai - United Arab Emirates. You can contact our Data Protection Officer at [email protected]

3. Personal Data We Collect

We may collect, store, and use the following kinds of personal data:

• - Contact Information: Name, email address, phone number, postal address.
• - Identifiers: IP address, browser type and version, operating system.
• - Usage Data: Information about how you use our website and services.
• - Transaction Data: Details about payments and transactions you make with us.
• - Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• - Provision of Services: To provide, operate, and maintain our services.
• - Personalization: To personalize your experience on our website.
• - Communication: To communicate with you, including sending service-related messages.
• - Marketing: To send you marketing communications, subject to your consent.
• - Improvement of Services: To understand and analyze how you use our services and to improve our offerings.
• - Compliance: To comply with legal obligations and to protect our legal rights.

5. Legal Basis for Processing

Our legal basis for collecting and using your personal data depends on the personal data concerned and the specific context in which we collect it. Generally, we process your data on the following bases:

• - Consent: Where you have given us explicit consent.
• - Contract: Where processing is necessary for the performance of a contract.
• - Legal Obligation: Where processing is necessary for compliance with a legal obligation.
• - Legitimate Interests: Where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

6. Sharing Your Personal Data

We do not sell or rent your personal data to third parties. We may share your data with the following entities:

• - Service Providers: Third-party vendors who provide services on our behalf.
• - Affiliates: Companies within our corporate group.
• - Legal Obligations: Authorities if required by law.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your personal data.

8. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• - Access: The right to request access to your personal data.
• - Rectification: The right to request correction of inaccurate data.
• - Erasure: The right to request deletion of your data.
• - Restriction: The right to request restriction of processing.
• - Data Portability: The right to receive your data in a structured, commonly used format.
• - Objection: The right to object to the processing of your personal data.
• - Withdraw Consent: The right to withdraw consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please contact us at [email protected]

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website and updating the "Effective Date" at the top of this policy.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: